3rd Line IT Support Engineer

Perm, £37K
Gloucestershire
Apply for this job ref: HO1334
Are you a proven 3rd Line Technical Support Engineer or perhaps a 2nd Line Engineer who operates in this capacity? Are you looking to take your career to the next level with an employer that will invest in your growth and development? Do you want to work for a market leading business that truly cares about their employees?
If so, Hooray Recruitment just might have the perfect role for you! Get in touch today!
Our client, a well-established and respected IT Support business, is looking for a highly motivated 3rd Line Engineer to join their team on a full time permanent basis. They are experiencing tremendous growth, which has prompted the need to expand their technical support team, recruiting individuals who are capable of delivering exceptional customer service and technical support. As a member of the wider technical support team, you will work closely with the IT manager to deliver projects on time and within budget. In addition to this, you will serve as an escalation point for 1st & 2nd Line Engineers providing support for Microsoft desktop and server products, Office 365, TCP/IP, WAN/LAN setup activities, cyber security products, etc.
To be considered for this role, candidates must have previous experience in a similar role and be able to demonstrate strong leadership skills. Your proven communication skills will compliment your meticulous attention to detail, strong work ethic, and excellent customer service skills. Candidates with previous experience in an MSP environment will be looked upon favourably.
Please apply by providing a recent and relevant CV and we promise to come back to you.
*Hooray is acting as an agency on behalf of the client for this position.
*Hooray is proud to be a corporate member of the REC, the recruitment industry’s leading professional body.
*DO YOU KNOW SOMEONE FOR THIS ROLE? EARN £150 REWARD FOR ANY SUCCESSFUL REFERRAL! T&C’S APPLY!!