Case Manager

Perm, £18 - 20K DOE + bonus
Cheltenham
Apply for this job ref: HO255

Are you a patient and confident individual, with a keen eye for detail and data entry? Have you excellent time management skills and can prioritise your own workload?

If this sounds like you then Hooray would like to discuss a new and exciting opportunity with you!

Our client, based in the Cotswolds town of Cheltenham, is looking for a Case Manager to join their team on a full time and permanent basis.

The role will be reporting to the Sales Manager and will involve long conversations on the phone, extracting information from customers and processing their application as you speak to them. This role will include asking detailed medical questions as part of the process and therefore will require sensitivity, as well as ensuring that the information is taken correctly and submitted compliantly. There will be processing and data entry, as well as third party contact, including speaking with doctor surgeries to confirm medical background and other organisations.

Our ideal candidate will have some experience within an admin/ data entry role, with excellent communication skills, both written and verbal. A background in a regulated/ compliance background is desirable, however full training will be provided. We are looking for someone with a high degree of emotional intelligence and empathy due to the nature of the questions involved.

Please apply by providing your most relevant and recent CV and we promise to get back to you.

*Hooray is acting as an employment agency on behalf of the client for this vacancy.
*Do you know someone for this role? Please enquire about our referral scheme.
*Hooray are proud corporate members of the Recruitment & Employment Confederation, the leading professional body for the UK Recruitment industry.