Customer Service Consultant

Perm, £21K
Apply for this job ref: HO894

Would you like to be part of a new and exciting team in the heart of the Cotswolds? Do you enjoy interacting with customers? Are you customer focused with a desire to provide a high quality service?

Great. You are just what we are looking for.

Our client is a leading hotel and leisure business who are looking to recruit people for their new and expanding Reservations team. This is a varied role and will involve interacting with customers who are looking to book holidays, breaks, treatments, etc. This team are the first point of contact for new enquiries, and it is therefore key that you are able to make a good first impression when liaising with customers. You will respond to emails and inbound calls but will also make outbound calls to customers to assist with bookings and to advise on other services – spa, restaurant etc.

The ideal candidate will have strong communication skills – verbal and written. In addition you will be customer-focused and enjoy providing a high quality service, You’ll be PC and web literate, have excellent attention to detail and will have experience of working in a customer service / sales based role previously.

Training will be provided, and ongoing career opportunities will exist as this business look to build their team in the area.

This is a great role with a growing business who have a fantastic reputation and who offer an excellent package to their employees including discounts on hotel, spa and restaurant stays at any of their properties.

Whilst this is a full-time role, the client is open to part-time applications.

Please apply by providing a recent and relevant copy of your WORD CV and we promise to get back to you.


*Hooray is acting as an agency on behalf of the client for this position.

*Hooray is proud to be a corporate member of the REC, the recruitment industry’s leading professional body.