Sales and Service Advisor

Perm, £25 - 30K
Cheltenham
Apply for this job ref: HO287

Do you have a passion for Customer Service? Are you looking for a new challenge?

Our client, an established local business in Cheltenham are entering an exciting new phase of growth is looking for a professional and experienced individual to join their team.

The Service Advisor will be responsible for ensuring the highest possible levels of service are provided to customers, working in a fast paced and exciting vehicle servicing centre that prides itself on providing superior levels of service and satisfaction to their customers.

You will be operating as the main contact for any customer enquiries, co-ordinating vehicle servicing and reporting to customers both using the phone and face-to-face, and the focus of this role is on providing exceptional levels of service throughout the process.

The ability to react quickly and efficiently to customer queries and requirements is essential, and the chosen individual will need to be able to demonstrate the ability to work in a time sensitive environment.

The role will be based in a busy service department, and you must be able to demonstrate clear confident communication skills and a commitment to providing excellent customer service. Strong IT skills / computer literacy are required, as is excellent attention to detail, a strong telephone manner and previous experience in a similar role.

Full job descriptions and full details of the client will be provided to candidates shortlisted by Hooray.

*Hooray is acting as an agency on behalf of the client for this position.
*Hooray is proud to be a corporate member of the REC, the recruitment industry’s leading professional body.
*Do you know someone for this role? Please enquire about our referral scheme!